Frequently Asked Questions
Access and manage your books anytime, anywhere—from your computer, tablet, or smartphone. You can also securely invite your accountant or team members to collaborate in real time, helping everyone stay aligned.
What is QuickBooks Online?
QuickBooks Online is a cloud-based financial management tool that simplifies how you run your business. It helps you:
Quickly create estimates and invoices
Track sales and monitor cash flow
Build and manage strong customer and supplier relationships
Stay on top of tax deadlines and simplify returns
Generate clear, real-time reports to understand company performance
Plan ahead with detailed budgets and forecasts
Because it’s a true cloud solution, there’s no software to install. You can log in through any web-enabled device—anytime, from anywhere.
Which QuickBooks Online plan is right for me.
QuickBooks Online offers three flexible plans, each tailored to different business needs. Choose the one that fits your current requirements. As your business grows, you can easily upgrade to a plan with more features. Best of all, each plan comes with a predictable monthly subscription.
Can I access QuickBooks Online on my mobile phone or tablet?
Yes! You can access QuickBooks Online through any web-enabled mobile device using your browser. For an even better experience, download the free QuickBooks Online App, available for iOS (iPhone, iPad, iPod Touch) and Android devices.
Am I entitled to software updates/upgrades
Absolutely. With cloud-based software, you’re always using the most up-to-date version. Updates happen automatically, without interrupting your work or compromising your data. You’ll receive a notification at login whenever an update is applied.
Is there a minimum subscription period?
No. You can cancel at any time. If you cancel within the 30-day free trial, you won’t be charged. For paid plans, you will retain access until the end of the billing cycle, though no partial refunds are issued.
System Requirements for QuickBooks Online?
To use QuickBooks Online smoothly, we recommend the following setup:
Windows PC: 1 GHz processor, 256 MB RAM, running Windows XP or newer
Mac: Intel-based Mac running OS X 10.5 or later
Browsers: Latest versions of Chrome, Firefox, Safari (Mac), or Edge
Internet: High-speed broadband (DSL, cable, or T1)
Note: QuickBooks is not supported on Linux (e.g., Ubuntu, Fedora).
Internet Connection
QuickBooks Online works best with a fast broadband Internet connection.
Will QuickBooks Online work on my Apple Mac?
Yes, it will. QuickBooks Online works seamlessly on both PC and Mac. You can access your account through any compatible browser—no downloads required.
Can I access QuickBooks Online offline?
No. An internet connection is required to access your QuickBooks Online account.
Is there a trial period and how do I sign up?
Yes! QuickBooks Online offers a 30-day free trial. You can sign up directly on the QuickBooks website and start using the platform immediately.
What are some of the reports available?
QuickBooks Online includes a variety of reports to help you understand your financials, including:
Profit & Loss
Balance Sheet
General Ledger
Trial Balance
Statement of Cash Flows
Transaction List