Frequently Asked Questions
Access and manage your books anytime, anywhere—from your computer, tablet, or smartphone. You can also grant secure access to your accountant or team for seamless collaboration.
What is QuickBooks Online?
QuickBooks Online is a cloud-based financial management software. It is designed to reduce the time spent on managing business finances by assisting with tasks such as:
-
Estimates and invoices being created
-
Sales and cash flow being tracked
-
Customer and supplier relationships being managed
-
Tax obligations being monitored and returns made easier
-
Company performance being understood through reports
-
Budgets and financial plans being developed ahead of time
As a true cloud solution, no software installation is required. QuickBooks Online is accessed through an internet browser on any web-enabled device, from any location, at any time.
Which QuickBooks Online plan is right for me.
Three plans are offered to suit your business needs through an affordable monthly subscription. It is recommended that the plan with the most suitable feature set for your current needs be selected. An upgrade to a higher plan can be made as your business grows.
Can I access QuickBooks Online on my mobile phone or tablet?
QuickBooks Online can be accessed from any web-enabled mobile device using a web browser. The experience is optimized for use on iOS devices (iPad, iPhone, or iPod Touch) and Android tablets or smartphones through the QuickBooks Online App.
Am I entitled to software updates/upgrades
Yes. With cloud-based software, the latest version is always used. Updates are applied automatically without affecting your data. A message is shown upon login if an update has been made.
Is there a minimum subscription period?
If cancellation is made within the free 30-day trial period, no charges will be incurred. For paid subscriptions, no pro-rata refund is provided upon cancellation. Access to QuickBooks Online will remain available until the end of the prepaid month, after which the subscription will be deactivated.
System Requirements for QuickBooks Online?
Recommended system requirements
- Windows PC: 1 GHz computer with 256 MB of RAM running Windows XP or later
- Apple Mac: Intel-based Mac running OS X 10.5 or later
- Latest version of Internet Explorer, Firefox, Google Chrome or Safari for Mac
- High-speed internet connection (DSL, cable, T1)
Note: QuickBooks is not supported on Linux, including Ubuntu and Fedora
Internet Connection
QuickBooks Online works best with a fast broadband Internet connection.
Will QuickBooks Online work on my Apple Mac?
Absolutely! QuickBooks Online is designed as a full cloud solution and can be accessed through any compatible browser on a computer (PC or Mac) or mobile device.
Can I access QuickBooks Online offline?
You will need an internet connection to access QuickBooks Online..
Is there a trial period and how do I sign up?
There’s a 30 day free trial period.
What are some of the reports available?
A few commonly used reports are provided, including Profit & Loss, Balance Sheet, General Ledger, Trial Balance, Statement of Cash Flows, and Transaction List.