Frequently Asked Questions
Access and manage your books from your computer, laptop, tablet, or smartphone anytime you choose. Create access privileges so that your colleague or accountant can login and work with your data online.
What is QuickBooks Online?
QuickBooks Online is a cloud based financial management software. Its designed to slash the time you spend managing your business finances, by helping you with tasks such as:
- Creating estimates and invoices
- Tracking sales and cash flow
- Managing your customers and suppliers
- Monitoring your tax and making tax return much easier
- Understanding your company’s performance
- Planning ahead and budgeting
Being a true cloud solution, there’s no need to install any software. You access QuickBooks Online straight from your internet browser on any computer or web enabled device whenever, wherever.
Which QuickBooks Online plan is right for me.
There are three plans to choose from to suite your business’ needs at an affordable monthly subscription. We recommend you choose the plan with the feature set that meets your business needs today, you can upgrade to a higher plan as your business grows.
Can I access QuickBooks Online on my mobile phone or tablet?
QuickBooks Online can be accessed from any web enabled mobile device with a web browser. The experience is optimised on any iOS device (iPad, iPhone or iPod Touch) and Android tablet or Smartphone with the QuickBooks Online App.
Am I entitled to software updates/upgrades
Yes. One of the many benefits of cloud based software is that you’re always on the latest version. Updates happen automatically and won’t affect your data in the slightest. If the software has been updated, you’ll see a message when you log in.
Is there a minimum subscription period?
If you cancel within your free 30 day trial period, you won’t be charged anything. If you’re a paying subscriber and you cancel your subscription to QuickBooks Online Service for any reason, Intuit is unable to provide you with a pro-rata refund for the rest of the month that you paid for up front. You will continue to get the QuickBooks Online Service for the remainder of the month you paid for which is when the cancellation of the subscription is made effective and when you will no longer have access to the service.
System Requirements for QuickBooks Online?
Recommended system requirements
- Windows PC: 1 GHz computer with 256 MB of RAM running Windows XP or later
- Apple Mac: Intel-based Mac running OS X 10.5 or later
- Latest version of Internet Explorer, Firefox, Google Chrome or Safari for Mac
- High-speed internet connection (DSL, cable, T1)
Note: QuickBooks is not supported on Linux, including Ubuntu and Fedora
QuickBooks Online works best with a fast broadband Internet connection.
Will QuickBooks Online work on my Apple Mac?
Absolutely! QuickBooks Online is a full Cloud solution that can be used on any compatible browser on any computer (PC or Mac), and mobile device.
Can I access QuickBooks Online offline?
You will need an internet connection to access QuickBooks Online..
Is there a trial period and how do I sign up?
There’s a 30 day free trial period. Just enter your name, email address and choose a password and you’re good to go – we don’t ask for your any payment details for trial.
What are some of the reports available?
Here are a few commonly used reports: Profit & Loss, Balance Sheet, General Ledger, Trial Balance, Statement of Cash Flows, and Transaction List.
With our money back guarantee, there's no risk to you!
Knowledgeable & Flexible
"Debbie has been a joy to work with. She was very patient with my total lack of understanding of basic accounting and bookkeeping. She is very knowledgeable and extremely flexible in setting up training times around my crazy schedule. I highly recommend her services!"